Privacy policy
The data controller is:
Aleksej Heidt
Hinter der Kirche 16
72293 Glatten
Email: hello@novarail.eu
We appreciate your interest in our online shop. Protecting your privacy is very important to us. Below, we provide detailed information about how we handle your data.
1. Access Data and Hosting
You can visit our website without providing any personal information. Each time a webpage is accessed, the web server automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of access, the amount of data transferred, and the requesting provider (access data), and documents the access. This access data is evaluated exclusively for the purpose of ensuring the smooth operation of the website and improving our services. This serves to protect our overriding legitimate interests in the accurate presentation of our services, in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR.
1.1 Hosting
The services for hosting and displaying the website are partly provided by our service providers as part of processing on our behalf. Unless otherwise stated in this privacy policy, all access data and all data collected via forms provided on this website are processed on their servers. If you have any questions about our service providers and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.
Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection by decision: Canada, New Zealand, Japan, United Kingdom, USA.
The adequacy decision for the USA serves as the basis for the transfer of data to third countries, provided the respective service provider is certified. Until our service providers are certified, data transfers will continue to be based on the following legal basis: Standard Contractual Clauses of the European Commission.
Our service providers are located and/or use servers in the following countries: Australia, India, Singapore.
The European Commission has not issued an adequacy decision for these countries. Our cooperation with them is based on these safeguards: Standard Contractual Clauses of the European Commission.
1.2 Content Delivery Network
To reduce loading times, we use a Content Delivery Network (CDN) for some of our services. With this service, content, such as large media files, is delivered via regionally distributed servers of external CDN providers. Therefore, access data is processed on the service providers' servers. Our service providers act as data processors on our behalf.
Our service providers are located and/or use servers in countries outside the EU and the EEA. The European Commission has not issued an adequacy decision for these countries.
Our cooperation with them is based on Standard Contractual Clauses of the European Commission. For questions about our service providers and the basis of our cooperation with them, please contact us using the contact information provided in this privacy policy.
2. Data Processing for Contract Fulfillment and Contacting You
2.1 Data Processing for Contract Fulfillment
For the purpose of contract fulfillment (including inquiries regarding and processing of any existing warranty and performance claims, as well as any statutory update obligations) pursuant to Art. 6 Para. 1 Sentence 1 lit. b GDPR, we collect personal data when you voluntarily provide it to us as part of your order. Required fields are marked as such, as we absolutely need this data for contract fulfillment and cannot ship the order without it. The specific data collected is evident from the respective input forms.
Further information on the processing of your data, in particular its transfer to our service providers for order, payment, and shipping processing, can be found in the following sections of this privacy policy. After complete fulfillment of the contract, your data will be restricted from further processing and deleted after the expiry of the statutory retention periods under tax and commercial law in accordance with Art. 6 Para. 1 Sentence 1 lit. c GDPR, unless you have expressly consented to further use of your data in accordance with Art. 6 Para. 1 Sentence 1 lit. a GDPR or we reserve the right to use your data beyond this scope, which is legally permitted and about which we inform you in this policy.
Inventory Management System
We use inventory management systems from external service providers for order and contract processing. Our service providers process data on our behalf. If you have any questions about our service providers and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.
Inventory Management System
We use inventory management systems from external service providers for order and contract processing. 2.2 Customer Account
If you have given your consent pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR by choosing to open a customer account, we will use your data for the purpose of opening the customer account and for storing your data for future orders on our website. You can delete your customer account at any time, either by sending a message to the contact address described in this privacy policy or by using the corresponding function in your customer account. After your customer account is deleted, your data will be deleted unless you have expressly consented to further use of your data pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use your data for other purposes permitted by law, about which we inform you in this policy.
... 2.3 Contacting Us
As part of our customer communication, we collect personal data to process your inquiries in accordance with Article 6 Paragraph 1 Sentence 1 Letter b of the GDPR if you voluntarily provide this data to us when contacting us (e.g., via contact form or email). Required fields are marked as such, as we absolutely need this data to process your inquiry. The specific data collected is evident from the respective input forms. After your inquiry has been fully processed, your data will be deleted unless you have expressly consented to further use of your data in accordance with Article 6 Paragraph 1 Sentence 1 Letter a of the GDPR, or we reserve the right to use your data beyond this scope, which is legally permitted and about which we inform you in this statement.
3. Data Processing for Order Fulfillment
For the purpose of fulfilling the contract in accordance with Article 6 Paragraph 1 Sentence 1 Letter b of the GDPR, we forward your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods.
Data Transfer to Shipping Providers for the Purpose of Delivery Notification
If you have given us your express consent during or after your order, we will, based on this consent and in accordance with Art. 6 Para. 1 Sentence 1 lit. a GDPR, forward your email address and telephone number to the selected shipping provider so that they can contact you before delivery for the purpose of delivery notification or coordination.
You can revoke your consent at any time by sending a message to the contact details provided in this privacy policy or directly to the shipping provider at the contact address listed below. After revocation, we will delete the data you provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use your data beyond this scope, which is permitted by law and about which we inform you in this policy.
General Logistics Systems Germany GmbH & Co. OHG
GLS Germany-Straße 1 - 7
DE-36286 Neuenstein
Germany
United Parcel Service Deutschland S.à r.l. & Co. OHG
Görlitzer Straße 1
41460 Neuss
Germany
Hermes Germany GmbH
Essener Straße 89
D-22419 Hamburg
Germany
DHL Paket GmbH
Sträßchensweg 10
53113 Bonn
Germany
DPD Deutschland GmbH
Wailandtstraße 1
63741 Aschaffenburg
Germany
4. Data Processing for Payment Processing
When processing payments in our online shop, we work with the following partners: technical service providers, credit institutions, and payment service providers.
4.1 Data Processing for Transaction Processing
Depending on the payment method selected, we forward the data necessary for processing the payment transaction to our technical service providers, who act as data processors on our behalf, or to the commissioned credit institutions or the selected payment service provider, insofar as this is necessary for processing the payment. This serves the purpose of fulfilling the contract pursuant to Art. 6 Para. 1 Sentence 1 lit. b GDPR. In some cases, the payment service providers collect the data required for processing the payment themselves, e.g., on their own website or via technical integration in the ordering process. The data privacy policy of the respective payment service provider applies in this respect.
If you have any questions about our payment processing partners and the basis of our cooperation with them, please contact us using the contact details provided in this data privacy policy.
4.2 Data Processing for Fraud Prevention and Optimization of Our Payment Processes
Where necessary, we may provide our service providers with additional data, which they, as our data processors, use together with the data required for processing the payment for the purpose of fraud prevention and optimizing our payment processes (e.g., invoicing, processing disputed payments, supporting accounting). This serves our legitimate interests, which, in accordance with Art. 6 Para. 1 Sentence 1 lit. f GDPR, override any conflicting interests, in protecting ourselves against fraud and in efficient payment management.
... 5. Email Advertising
5.1 Email Newsletter with Registration, Newsletter Tracking with Separate Consent
When you subscribe to our newsletter, we use the data required for this purpose or data you have separately provided to send you our email newsletter regularly based on your consent pursuant to Art. 6 Para. 1 Sentence 1 lit. a GDPR. You can unsubscribe from the newsletter at any time by sending a message to the contact details provided below or by using the unsubscribe link in the newsletter. After unsubscribing, we will delete your email address from the mailing list unless you have expressly consented to further use of your data pursuant to Art. 6 Para. 1 Sentence 1 lit. a GDPR or we reserve the right to further data processing as permitted by law, about which we inform you in this privacy policy.
`` 5.1 ... If you have additionally given us your consent pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR to analyze our newsletters, we will also analyze your interaction with our newsletter by measuring, storing, and evaluating open and click rates for the purpose of designing future newsletter campaigns ("newsletter tracking").
For this analysis, the emails we send contain single-pixel technologies (e.g., web beacons, tracking pixels) stored on our website. For the analysis, we link the following "newsletter data" in particular:
the page from which the newsletter was requested (referrer URL),
the date and time of access,
the description of the type of web browser used,
the IP address of the requesting computer,
the email address,
the date and time of registration and confirmation,
and the single-pixel technologies with your email address or your IP address and, if applicable, a unique ID. Links in the newsletter may also contain this ID.
You can unsubscribe from newsletter tracking at any time, either by sending a message to the contact address provided or by using the unsubscribe link in the newsletter.
The information will be stored for as long as you are subscribed to the newsletter.
5.2 Newsletter Distribution
The newsletter may also be sent by our service providers as part of processing on our behalf. If you have any questions about our service providers and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.
The newsletter and the newsletter tracking described above may also be sent by our service providers as part of processing on our behalf. If you have any questions about our service providers and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.
Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection by decision: United Kingdom.
Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection by decision: USA.
There is a decision by the European Commission regarding an adequate level of data protection for the USA as a basis for transferring data to third countries, provided the respective service provider is certified. Until our service providers are certified, data transfers will continue to be based on the following: Standard Contractual Clauses of the European Commission.
Our service providers are located in and/or use servers in the following countries: Australia. There is no adequacy decision from the European Commission for this country/these countries. Our cooperation with them is based on the following safeguards: Standard Contractual Clauses of the European Commission.
6. Cookies and other technologies
General information
To make visiting our website attractive and to enable the use of certain functions, we use various technologies, including so-called cookies, on different pages. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the end of your browser session, i.e., after you close your browser (session cookies). Other cookies remain on your device and allow us to recognize your browser on your next visit (persistent cookies).
Protection of privacy on end devices
When you use our online services, we use essential technologies to provide the explicitly requested telemedia service. The storage of information on your device or access to information already stored on your device does not require your consent.
For functions that are not strictly necessary, the storage of information on your device or access to information already stored on your device requires your consent. Please note that if you do not grant your consent, some parts of the website may not be fully functional. Any consent you have given will remain valid until you adjust or reset the relevant settings on your device.
Subsequent data processing using cookies and other technologies
We use technologies that are essential for the use of certain functions on our website (e.g., the shopping cart function). These technologies collect and process your IP address, the time of your visit, device and browser information, and information about your use of our website (e.g., information about the contents of your shopping cart). This serves our overriding legitimate interests in optimizing the presentation of our website, in accordance with Art. 6 Para. 1 Sentence 1 lit. f GDPR.
`` ... Furthermore, we use technologies to fulfill our legal obligations (e.g., to be able to demonstrate consent to the processing of your personal data) as well as for web analytics and online marketing. You can find further information on this, including the respective legal basis for data processing, in the following sections of this privacy policy.
You can find the cookie settings for your browser at the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™
If you have consented to the use of these technologies in accordance with Article 6 Paragraph 1 Sentence 1 Letter a GDPR, you can withdraw your consent at any time by contacting us using the contact details provided in the privacy policy.
7. Use of Cookies and Other Technologies
We use the following cookies and other technologies from third-party providers on our website. Unless otherwise stated for the individual technologies, this is done on the basis of your consent in accordance with Article 6 Paragraph 1 Sentence 1 Letter a GDPR. The data collected in this context will be deleted once the purpose for which it was collected has ceased and we have discontinued using the respective technology. You can withdraw your consent at any time with effect for the future. Further information on your options for withdrawal can be found in the section "Cookies and Other Technologies". Further information, including the basis of our cooperation with the individual providers, can be found under the individual technologies. For questions about the providers and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.
7.1 Use of Google Services
We use the following technologies from Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information about your use of our website that is automatically collected by Google technologies is generally transmitted to and stored on a server of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Unless otherwise stated for a specific technology, data processing is based on a joint controllership agreement pursuant to Article 26 GDPR. Further information about data processing by Google can be found in Google's privacy policy.
Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has determined an adequate level of data protection by decision.
Our service providers are located and/or use servers in countries outside the EU and the EEA. For these countries, there is no adequacy decision from the European Commission. Our cooperation with them is based on standard data protection clauses issued by the European Commission.
Google Analytics
For the purpose of website analysis, Google Analytics automatically collects and stores data (IP address, time of visit, device and browser information, and information about your use of our website), from which user profiles are created using pseudonyms. Cookies may be used for this purpose. If you visit our website from the EU, your IP address is stored on a server located in the EU to derive location data and is then immediately deleted before the traffic is forwarded to other Google servers for processing. Data processing is based on a data processing agreement with Google.
For the purpose of optimizing the marketing of our website, we have activated the data sharing settings for "Google products and services." This allows Google to access the data collected and processed by Google Analytics and subsequently use it to improve Google services. The data sharing with Google within the scope of these data sharing settings is based on an additional agreement between data controllers. We have no control over the subsequent data processing by Google.
For the purpose of optimizing the marketing of our website, we use the so-called User ID function. This function allows us to assign a unique, permanent ID to your interaction data from one or more sessions on our online platforms, enabling us to analyze your user behavior across devices and sessions.
For web analytics, the Google Analytics extension "Google Signals" enables so-called "cross-device tracking." If your internet-enabled devices are linked to your Google account and you have activated the "personalized advertising" setting in your Google account, Google can generate reports about your usage behavior (especially cross-device user numbers), even if you switch devices. We do not process any personal data in this context; we only receive statistics generated by Google Signals.
For web analytics and advertising purposes, the Google Analytics extension "DoubleClick" enables the recognition of your browser when you visit other websites. Google will use this information to compile reports on website activity and to provide other services related to website usage.
If you do not give us your consent to the use of Google Analytics in accordance with Art. 6 Para. 1 Sentence 1 lit. a GDPR, no cookies will be stored on or read from your device. The data processing described in the previous paragraphs does not take place. To close gaps in web analytics through behavioral and conversion modeling, pings containing data (user agent, information about your consent behavior, screen resolution, IP address) are sent to Google.
Google Ads
For advertising purposes in Google search results and on third-party websites, the so-called Google Remarketing cookie is set when you visit our website. This cookie automatically enables interest-based advertising by collecting and processing data (IP address, time of visit, device and browser information, and information about your use of our website) and using a pseudonymous cookie ID and based on the pages you have visited. Further data processing only takes place if you have activated the "personalized advertising" setting in your Google account. If you are logged into Google during your visit to our website, Google uses your data together with Google Analytics data to create and define target audience lists for cross-device remarketing.
For website analysis and event tracking, we use Google Ads Conversion Tracking to measure your subsequent user behavior after you arrive at our website via a Google Ads advertisement. Cookies may be used for this purpose, and data (IP address, time of visit, device and browser information, and information about your use of our website based on events we define, such as visiting a page or subscribing to a newsletter) may be collected. This data is then used to create pseudonymous user profiles.
If you do not give us your consent to the use of Google Ads in accordance with Art. 6 Para. 1 Sentence 1 lit. a GDPR, no cookies will be stored on or read from your device. The data processing described in the preceding paragraphs will not take place. To close gaps in web analytics through behavioral and conversion modeling, pings containing data (user agent, information about your consent behavior, screen resolution, IP address, page URL, and information about ad clicks in URL parameters) are sent to Google. Your IP address is used to determine your IP country.
If you do not give us your consent in accordance with Art. 6 Para. 1 Sentence 1 lit. a GDPR, no cookies will be stored on or read from your device. Google Maps
To visually display geographical information, Google Maps collects data about your use of the map functions, in particular your IP address and location data, transmits this data to Google, and Google then processes it. We have no control over this subsequent data processing.
Google reCAPTCHA
For the purpose of protecting our web forms from misuse and spam by automated software (bots), Google reCAPTCHA collects data (IP address, time of visit, browser information, and information about your use of our website) and analyzes your website usage using JavaScript and cookies. Other cookies stored in your browser by Google services are also evaluated. No personal data from the input fields of the respective form is read or stored.
Google Tag Manager
We can manage various codes and services on our website using Google Tag Manager. When implementing individual tags, Google may also process personal data (e.g., IP address, online identifiers (including cookies)). This data processing is based on a data processing agreement with Google.
Using Google Tag Manager allows us to integrate various services and technologies.
Google Tag Manager If you do not wish to use individual tracking services and have therefore deactivated them, the deactivation will remain in effect for all affected tracking tags integrated via Google Tag Manager.
7.2 Use of Facebook Services
Use of Facebook Pixel
We use the Facebook Pixel as part of the technologies of Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland (“Facebook (by Meta)” or “Meta Platforms Ireland”) described below. The Facebook Pixel automatically collects and stores data (IP address, time of visit, device and browser information, and information about your use of our website based on events we define, such as visiting a website or subscribing to a newsletter), from which user profiles are created using pseudonyms. As part of the so-called extended matching process, additional hashed information is collected and stored for matching purposes, which can be used to identify individuals (e.g., names, email addresses, and telephone numbers). When you visit our website, the Facebook Pixel automatically sets a cookie that uses a pseudonymous cookie ID to automatically recognize your browser when you visit other websites. Facebook (by Meta) will combine this information with other data from your Facebook account and use it to compile reports on website activity and to provide other services related to website usage, in particular personalized and group-based advertising.
The information about your use of our website automatically collected by Facebook (by Meta) technologies is generally transmitted to and stored on a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025, USA. Further information about data processing by Facebook can be found in Facebook's (by Meta) privacy policy.
Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina.
The adequacy decision for the USA serves as the basis for data transfers to third countries, provided the respective service provider is certified. Certification is in place.
Our service providers are located in and/or use servers in the following countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, and Mexico. No adequacy decision from the European Commission exists for these countries. Our cooperation with them is based on the following safeguards: Standard Contractual Clauses of the European Commission.
Facebook Analytics
Within the framework of Facebook Business Tools, statistics on visitor activity on our website are generated from the data collected via the Facebook Pixel about your use of our website. Data processing is carried out on the basis of a data processing agreement with Facebook (by Meta). This analysis serves to optimize the presentation and marketing of our website.
Facebook Ads (Advertising Manager)
We use Facebook Ads to advertise this website on Facebook (by Meta) and other platforms. We determine the parameters of each advertising campaign. Facebook (by Meta) is responsible for the precise implementation, in particular the decision regarding the placement of ads for individual users. Unless otherwise specified for the individual technologies, data processing is based on a joint controllership agreement pursuant to Article 26 GDPR. Joint controllership is limited to the collection of data and its transfer to Meta Platforms Ireland. Subsequent data processing by Meta Platforms Ireland is not covered by this agreement.
Based on statistics about visitor activity on our website generated via Facebook Pixel, we use Facebook Custom Audiences to run group-based advertising on Facebook (by Meta) by defining the characteristics of the respective target group. Within the framework of the extended data matching process used to determine the respective target group (see above), Facebook (by Meta) acts as our data processor.
Facebook Ads uses Facebook Custom Audiences to define the respective target group.
Facebook Ads uses Facebook Pixel to run group-based advertising on Facebook (by Meta). Based on the pseudonymous cookie ID set by the Facebook Pixel and the data collected about your usage behavior on our website, we use Facebook Pixel Remarketing to display personalized advertising.
For web analytics and event tracking, we use Facebook Pixel Conversions to measure your subsequent usage behavior after you have reached our website via a Facebook Ads advertisement. This data processing is based on a data processing agreement with Facebook (by Meta).
7.3 Use of Microsoft Clarity
Our website uses Microsoft Clarity, a web analytics service provided by Microsoft Corporation ("Microsoft"). Microsoft Clarity allows us to analyze user behavior on our website and improve the user experience.
Microsoft Clarity collects and evaluates information about your usage behavior on our website. Certain data, such as mouse movements, clicks, scrolling activity, and keyboard input, can be collected and analyzed anonymously. This information is used to optimize the user-friendliness of our website.
We use Microsoft Clarity based on our legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR to improve our website and gain a better understanding of user behavior.
Please note that we have no control over the data processing carried out by Microsoft Clarity. Microsoft processes personal data in accordance with its privacy policy. Further information on data processing and your rights can be found in Microsoft's privacy statement: https://privacy.microsoft.com/privacystatement.
If you do not want your data to be collected by Microsoft Clarity, you can prevent this by activating the "Do Not Track" function in your browser or by disabling cookies in your browser settings.
Please note that we cannot assume any responsibility for the data processing carried out by Microsoft Clarity.
... 8. Integration of the Trusted Shops Trustbadge/other widgets
If you have given your consent pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR, Trusted Shops widgets are integrated on this website to display Trusted Shops services (e.g., trustmarks, collected reviews) and to offer Trusted Shops products to buyers after an order.
The Trustbadge and the services advertised with it are offered by Trusted Shops AG, Subbelrather Str. 15C, 50823 Cologne, Germany ("Trusted Shops"), with whom we are jointly responsible for data protection pursuant to Art. 26 GDPR. In the following, we inform you about the essential contractual content pursuant to Art. 26 para. 2 GDPR within the framework of this privacy notice.
Due to the joint responsibility between us and Trusted Shops AG, please contact Trusted Shops directly with any data protection questions or to assert your rights, using the contact details provided in the privacy policy. However, you may always contact the data controller of your choice. Your inquiry will then be forwarded to the other data controller for processing, if necessary.
8.1 Data Processing When Integrating the Trustbadge/Other Widgets
The Trustbadge is provided by a US-based CDN (Content Delivery Network) provider. An adequate level of data protection is ensured by an adequacy decision of the EU Commission, which is available here for the USA. Service providers from the USA are generally certified under the EU-U.S. Data Privacy Framework (DPF). Further information is available here. If service providers are not certified under the DPF, standard contractual clauses have been concluded as a suitable safeguard.
When the Trustbadge is accessed, the web server automatically saves a server log file containing your IP address, the date and time of access, the amount of data transferred, and the requesting provider (access data), thus documenting the access. The IP address is anonymized immediately after collection, so the stored data cannot be associated with you personally. The anonymized data is used primarily for statistical purposes and error analysis.
8.2 Data Processing After Order Completion
If you have given your consent, the Trustbadge accesses order information stored on your device (order total, order number, and, if applicable, the purchased product) and your email address after order completion. Your email address is hashed using a cryptographic one-way function. The hash value is then transmitted to Trusted Shops along with the order information in accordance with Art. 6 Para. 1 Sentence 1 lit. a GDPR.
This serves to verify whether you are already registered for Trusted Shops services. If this is the case, further processing will take place in accordance with the contractual agreement between you and Trusted Shops. If you are not yet registered for the services or do not consent to automatic recognition via the Trustbadge, you will subsequently have the option to register manually for the use of the services or to purchase buyer protection as part of your existing user agreement, if applicable.
For this purpose, after you complete your order, the Trustbadge accesses the following information, which is stored on your device: order total, order number, and email address. This is necessary so that we can offer you buyer protection. The data will only be transmitted to Trusted Shops if you actively choose to purchase buyer protection by clicking the corresponding button in the Trustcard. If you choose to use the services, further processing is governed by the contractual agreement with Trusted Shops pursuant to Art. 6 para. 1 lit. b GDPR, in order to complete your registration for buyer protection, secure your order, and, if applicable, subsequently send you review invitations by email.
Trusted Shops uses service providers in the areas of hosting, monitoring, and logging. The legal basis for this is Art. 6 para. 1 lit. f GDPR for the purpose of ensuring uninterrupted operation. This may involve processing in third countries (USA and Israel). An adequate level of data protection is ensured in each case by an adequacy decision of the EU Commission, which can be accessed here for the USA and here for Israel. Service providers used from the USA are generally certified under the EU-U.S. Data Privacy Framework (DPF). Further information is available here. If service providers used are not certified under the DPF, standard contractual clauses have been concluded as a suitable safeguard.
9. Social Media
Our online presence on Facebook (by Meta), Instagram (by Meta), YouTube, Pinterest, LinkedIn
If you have given your consent to the respective social media operator in accordance with Art. 6 Para. 1 Sentence 1 lit. a GDPR, your data will be automatically collected and stored when you visit our online presence on the social media platforms mentioned above for market research and advertising purposes. Pseudonymous user profiles will be created from this data. These profiles can be used, for example, to display advertisements both on and off the platforms that are likely to correspond to your interests. Cookies are generally used for this purpose. For detailed information on the processing and use of data by the respective social media operator, as well as contact options and your related rights and settings for protecting your privacy, please refer to the providers' privacy policies linked below. Should you require further assistance, please contact us.
Facebook (by Meta) is a service provided by Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland (“Meta Platforms Ireland”). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Facebook (by Meta) is generally transferred to and stored on a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025, USA. Data processing in connection with visits to a Facebook (by Meta) fan page is based on a joint controllership agreement pursuant to Article 26 of the GDPR. Further information (information on Insights data) can be found here.
Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina.
The adequacy decision for the USA serves as the basis for the transfer of data to third countries, provided the respective service provider is certified. Certification is in place.
Our service providers are located and/or use servers in the following countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico.
For these countries, there is no adequacy decision from the European Commission. Our cooperation with them is based on these safeguards: Standard Contractual Clauses of the European Commission.
Instagram (by Meta) is a service provided by Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland (“Meta Platforms Ireland”). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Instagram is generally transferred to and stored on a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, CA 94025, USA. Data processing in connection with visiting an Instagram (by Meta) fan page is based on a joint controllership agreement pursuant to Article 26 GDPR. Further information (information on Insights data) can be found here.
Our service providers are located in and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, and Argentina.
The adequacy decision for the USA serves as the basis for transfers to third countries, provided the respective service provider is certified. Such certification exists.
Our service providers are located in and/or use servers in the following countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, and Mexico.
No adequacy decision has been issued by the European Commission for these countries. Our cooperation with them is based on the following safeguards: Standard Contractual Clauses of the European Commission.
YouTube is a service provided by Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information automatically collected by Google about your use of our online presence on YouTube is generally transmitted to and stored on a server of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has determined an adequate level of data protection by decision.
Our service providers are located and/or use servers in countries outside the EU and the EEA. For these countries, there is no adequacy decision from the European Commission. Our cooperation with them is based on standard contractual clauses for data protection issued by the European Commission.
Pinterest is a service provided by Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland ("Pinterest"). The information automatically collected by Pinterest about your use of our online presence on Pinterest is generally transmitted to and stored on a server of Pinterest, Inc., 505 Brannan St., San Francisco, CA 94107, USA.
Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has determined an adequate level of data protection by decision.
Pinterest is a service provided by Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland ("Pinterest"). Our service providers are located in and/or use servers in countries outside the EU and the EEA. The European Commission has not issued an adequacy decision for these countries. Our cooperation with them is based on the European Commission's Standard Contractual Clauses for data protection.
LinkedIn is a service provided by LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland ("LinkedIn"). The information automatically collected by LinkedIn about your use of our online presence on LinkedIn is generally transferred to and stored on a server of LinkedIn Corporation, 1000 W. Maude Avenue, Sunnyvale, CA 94085, USA.
Our service providers are located in and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection: USA.
The adequacy decision for the USA serves as the basis for data transfers to third countries, provided the respective service provider is certified. Until our service providers are certified, data transfers continue to be based on the following: Standard Contractual Clauses for data protection issued by the European Commission.
LinkedIn is a service provider. 10. Contact Options and Your Rights
10.1 Your Rights
As a data subject, you have the following rights:
pursuant to Article 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein;
pursuant to Article 16 GDPR, the right to request the immediate rectification of inaccurate personal data or the completion of incomplete personal data stored by us;
pursuant to Article 17 GDPR, the right to request the erasure of your personal data stored by us, unless further processing is necessary:
for exercising the right of freedom of expression and information;
for compliance with a legal obligation;
for reasons of public interest; or
for the establishment, exercise, or defense of legal claims;
pursuant to Article 18 GDPR, the right to request the restriction of processing of your personal data where:
the accuracy of the data is contested by you;
the processing is unlawful, but you oppose its erasure;
We no longer need the data, but you require it for the establishment, exercise, or defense of legal claims, or
you have objected to the processing pursuant to Article 21 GDPR;
you have the right, pursuant to Article 20 GDPR, to receive your personal data that you have provided to us in a structured, commonly used, and machine-readable format or to request its transmission to another controller;
you have the right, pursuant to Article 77 GDPR, to lodge a complaint with a supervisory authority. You can usually contact the supervisory authority of your habitual residence, your place of work, or our company's registered office.
Right to object
To the extent that we process personal data as explained above to protect our overriding legitimate interests within the framework of a balancing of interests, you may object to this processing with effect for the future. If the processing is for direct marketing purposes, you may exercise this right at any time as described above. If the processing is for other purposes, you only have the right to object if there are grounds relating to your particular situation.
After you have exercised your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the establishment, exercise or defense of legal claims.
This does not apply if the processing is for direct marketing purposes. In that case, we will no longer process your personal data for this purpose.
10.2 Contact Options
If you have any questions regarding the collection, processing, or use of your personal data, or if you wish to request information, correction, restriction, or deletion of data, or to withdraw your consent or object to a specific use of your data, please contact us directly using the contact details in our legal notice.
Privacy policy created with the Trusted Shops Legal Text Generator